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5 top tips from 2012 to help small business - Upstart (blog)
5 top tips from 2012 to help small businessUpstart (blog)Start by creating a list of characteristics of your best customers and then research the best way to reach them with your company message....
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Q & A: Two Small Businesses Share How They Use Great Customer Service to Beat...
While it may seem impossible for a small business to compete with major brands, we found two fantastic examples of businesses competing and gaining ground on organizations many times their size.See it...
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Customer Service Is Reputation Management | Small Business ...
The best reputation management you have as a small business is customer service. One bad customer service experience can have huge repercussions in the age of social media. UPS discovered this the...
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Customer Service Essentials for Small to Medium Businesses ...
Smaller businesses don't always have the resources for quick-response and automated customer service, but because they're not gigantic conglomerates, consumers still expect the same speed and quality...
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How to Become a Masterful Company - Small Business Trends
In High Tech, High Touch Customer Service, Micah Solomon teaches small business owners to go above and beyond in customer service. Using social media, brands can exceed expectations.See it on...
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5 Key Small Business Tips To Gain Success in 2013 - Customer Think (blog)
5 Key Small Business Tips To Gain Success in 2013 Customer Think (blog) You want to offer your customers a variety of ways to pay for their purchases.See it on Scoop.it, via customer service and small...
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Ooma Office Provides Small Business with Phone Services - eWeek
eWeek Ooma Office Provides Small Business with Phone Services eWeek Home and business communication systems specialist Ooma announced its foray into the market for small and midsize businesses (SMBs)...
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Blogging Business: Small Business Tips You Should Apply To Your ...
Customer service is by far one of the biggest areas small businesses focus on, especially in the beginning. They are trying to build brand loyalty and foster long-term customer relationships because...
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Small Business Branding Through Exceptional Customer Service ...
Small Business Branding Through Exceptional Customer Service. Value Your Customers If You Value Your Business. Have you ever walked into a store excited about your latest purchase only to leave your...
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The Importance of Effective CRM for Small Business Success ...
Small businesses, in particular, were thought to have succeeded in perfecting their customer service offering, with 80% of respondents agreeing that small, independent, or locally-owned businesses...
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SMBs can deliver great customer service on a budget - Small ...
Microsoft's Small Business Blog provides resources for start up and growing small businesses, including software trials, downloads, 'how-to' guides, and technology advice.See it on Scoop.it, via...
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Old-Fashioned Customer Service Goes Digital in 2013 - BusinessNewsDaily
Old-Fashioned Customer Service Goes Digital in 2013 BusinessNewsDaily Leading the return to fundamentals, old-fashioned customer service will once again be in vogue, said Jerry Nettuno, founder of CEO...
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Small Business: 3 Ways to Build Customer Loyalty, Fast
Building brand loyalty is a key to success in business, and it starts with getting the customer to trust and believe in the vision of the business.See it on Scoop.it, via customer service and small...
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Appointment Scheduling Software Helps Small Business Owners Improve...
Appointment scheduling software can view their appointment scheduling online and lets staff or customers make online appointments. (Appointment Scheduling Software Helps Small Business Owners Improve...
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BUSINESS TIPS: Customer service is more than interaction
As you and your business have begun the new year, have you given thought to the customer service your business delivers? (Best Business Tips Customer service is more than interaction: There are a...
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Small Businesses, Hosted PBX and the Cloud ... - TelePacific Blog
While a lot of customer interaction takes place online, many customers still preferring calling in to connect with a business or ask a customer service question. When working with a hosted PBX...
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Why small businesses need to pay attention to engagement - Red ...
While managing the business from sunrise to sunset may already be a challenge, small business owners can't forget to pay attention to customer engagement. Because ...See it on Scoop.it, via customer...
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Bitterroot orchard wins national small business award - Billings Gazette
Bitterroot orchard wins national small business award Billings Gazette The awards program, sponsored by Sam's Club, honors companies that demonstrate excellent business practices in several areas,...
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Arizona small businesses named U.S. Chamber Blue Ribbon Award Winners -...
Arizona small businesses named U.S. Chamber Blue Ribbon Award Winners Phoenix Business Journal ... involvement and customer service. The U.S. Chamber honored 100 companies with the Blue Ribbon...
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5 Social CRM Tools for Small Business - Practical Ecommerce
5 Social CRM Tools for Small Business Practical Ecommerce Customer relationship management tools have existed for years.See it on Scoop.it, via customer service and small businesses
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